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Important Information About Pricing, Delivery and Shipping

Greetings Pet Parents!

I have some important news to share about pricing, delivery and shipping. Thank you for taking the time to read!

For two years in a row, UPS has raised prices by over 4% each time, with the this year’s shipping increase starting in December 2015. In addition, the freight prices for delivery from Ohio Pet Foods has also gone up over 2% in 2016.  In the past, I have absorbed the increases, choosing not to pass it along. Unfortunately, I can no longer absorb the additional freight and shipping costs so you will see a slight increase in shipping fees.

Ohio Pet Food prices did not go up in 2016, but there will be a price increase beginning January 1, 2017. Ohio Pet Foods generally adjusts prices every year according to the commodities market. (Usually only a few cents per pound.)  In the past, we have waited, absorbing the increases for several years until it becomes necessary to increase prices by $2.00 or more. Starting in January 2017, we will adjust prices by the percentage increase by Ohio Pet Foods.

As most of you know, my partner and wife, Amy, had been dealing with a recurrence of breast cancer this fall. I am terribly sad to share the news that she passed away on November 7th. I will only be offering direct shipping based on weight and will discontinue direct home delivery and Farmer’s Market pick ups for at least this winter. I am NOT closing Pet Chef and will continue to run the business! Please know this! I just need to simplify the operations for Pet Chef for a short time. Thank you for your understanding and please contact me if you have any questions.

Sincerely,

Barb

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