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Important Information About Pricing, Delivery and Shipping

Greetings Pet Parents!

I have some important news to share about pricing, delivery and shipping. Thank you for taking the time to read!

For two years in a row, UPS has raised prices by over 4% each time, with the this year’s shipping increase starting in December 2015. In addition, the freight prices for delivery from Ohio Pet Foods has also gone up over 2% in 2016.  In the past, I have absorbed the increases, choosing not to pass it along. Unfortunately, I can no longer absorb the additional freight and shipping costs so you will see a slight increase in shipping fees.

Ohio Pet Food prices did not go up in 2016, but there will be a price increase beginning January 1, 2017. Ohio Pet Foods generally adjusts prices every year according to the commodities market. (Usually only a few cents per pound.)  In the past, we have waited, absorbing the increases for several years until it becomes necessary to increase prices by $2.00 or more. Starting in January 2017, we will adjust prices by the percentage increase by Ohio Pet Foods.

As most of you know, my partner and wife, Amy, had been dealing with a recurrence of breast cancer this fall. I am terribly sad to share the news that she passed away on November 7th. I will only be offering direct shipping based on weight and will discontinue direct home delivery and Farmer’s Market pick ups for at least this winter. I am NOT closing Pet Chef and will continue to run the business! Please know this! I just need to simplify the operations for Pet Chef for a short time. Thank you for your understanding and please contact me if you have any questions.

Sincerely,

Barb

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Welcome to our new site!

Welcome to the new Pet Chef Lakeshore website! Thank you so much for stopping by to visit! We are excited about the new look and hope you find it easy to navigate. Besides the new website, we’ve also been A LOT more active over on our Facebook page. Please head over there to keep up with our events and great information about what we’re up to.

Some other great news to share is that many of our Pet Chef pet foods are now available in 55 lb. bags! Please visit the store here on our site to see pricing and more information.

As always, we are here to help provide you with all natural, healthy pet food and treats. If you have any questions or need more information, please email or call anytime.

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Why Us? Why Make A Switch?

If you’re wondering why you should consider making a switch to Pet Chef’s all natural, fresh pet food, let us share the top 4 reasons why pet parents choose Pet Chef:

1. No Recalls

Our manufacturing facility, Ohio Pet Foods, has been family-owned and operated for the last 30 years, and has never been involved in any product recalls. Ohio Pet Foods is an EU (European Union) certified facility and quality control has been their #1 priority since they began manufacturing in 1978. Each ingredient in our food serves an important purpose, and is chosen especially with health, nutritional content, and digestibility in mind. We meet all of the AAFCO (Association of American Feed Control Officials) top standards in nutrition and quality.

2. Top Quality and Freshness

At Pet Chef Express, we use all-natural, human grade ingredients with NO chemical preservatives, NO fillers, and NO artificial colors or preservatives in our food. We are the exclusive distributor for Pet Chef Express in Michigan, and all our food is made fresh in small batches every four weeks and delivered directly to us from the manufacturer. This means our customers get the freshest food on the market at the most reasonable price (with no “middleman” to eat up margins, we can sell to you for a much lower price), and with the ease and convenience of home delivery.

3. Premium Food AND Premium Service

We guarantee that your pet food will be delivered to your door with the speed and care customers have grown to expect with Pet Chef Express, and we’re happy to provide front-porch service with every bag you buy. Use our secure website or give us a call, so you’ll never have to worry about running out.

4. We Are A Local Business

Pet Chef Michigan is a locally owned and operated business that is part of a national distribution co-op for Pet Chef Express products. We know there are a lot of options when it comes to buying pet food and supplies, and we take a lot of pride in providing something other large pet food businesses can’t, and that’s quality, freshness, and good, old-fashioned personalized service.